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Job : Associate/Sr. Associate -(Technical), Dell International Services, Bangalore
Brought to you by : MustBeIn   14 ноя 2009 01:23 PM +0000
Industry : ITES / BPO / Customer Service
Role : Associate/Sr. Associate -(Technical)
Functional Area : CSR, TSR, Financial Support, Mortgage, Network Support, IT Helpdesk,, Customer Support, IT Help Desk Executive, Technical Support
Experience level:  0.0 to 5.0 years
Keywords :

"Call center" "Technical support" "customer support" "dell process" " IT help desk" CSR TSR

 
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Roles and responsibility for Associate/Sr. Associate -(Technical), Dell International Services, Bangalore :

DELL

US SHIFT: Age limit 19yrs-40yrs

JOB DESCRIPTION: Laptop and desktop support for US, UK, Middle East, Asia, Europe and Australia

(Some process would also have Corporate Tech support supporting high end Laptops and Desktops)


A3 LEVEL: TSR
10+2, 10+3 with 9months experience in call centre or 2yrs experience in any domain /Any Graduates Fresher or experience
Salary 14k+Incentives

A4 LEVEL: Senior TSR
10+2, 10+3 OR Any Graduates with 1yr-17months in call centre
Salary up to 2.8 lacs pa

A5 LEVEL:  (SME)
TSS: Technical Support Specialist /Expert
10+2, 10+3, Any Graduates with 18 months + experience in call centre
Salary upto 3.5lacs pa.

Requirements for Associate/Sr. Associate -(Technical), Dell International Services, Bangalore :

*Good communication

* Min 10+2+3 fresher / 10+2 with min 2years any domain / 10+2  1 yrs call center.

*Flexible to work in shift.

*Basic computer Knowlege

*salary 2.1 to 3.5 per annum

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Contact information for Associate/Sr. Associate -(Technical), Dell International Services, Bangalore :
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