* Excellent English communication skills.
* Excellent interpersonal and negotiating skills.
* Flexibility to work in shifts.
* Answer inbound calls.
* should be able to work in rotational shifts.
* Escalate problems when unable to resolve customer issues.
* Log and sufficiently document all contacts with customers in designated tools.
* Responsible for providing technical support and building on customer relations through Troubleshooting.
* Handling technical queries & objections will be a major part of job profile.
* Trouble shooting with Internet Support, Microsoft, Antivirus, Laptops and Desktop related issues.
* It’s a Complete Voice Process.
10+2 , Graduate freshers with good communication skills.
10+2, graduate with min 6 months of exp in international call centre.
Candidates with min 2 yrs exp in any domain.
Flexible to work in shifts.
