Looking out for people with min 10+2 or Grad with min 1year ICC experiance or Graduate Fresher with Excellent communication Skills.
First advantage: Age limit 21-40 yrs(with call centre experience)
Process*
Verification process: Day shift – Background verification
Voice process
Pay band is 12-18 kpm.
Accenture: Age limit 18-45 yrs (With call center experience) (With out call center Experience Max age 32)
Joining bonus up to 40000
Process*
Insurance Process: UK Shift ? Motor Vehicle Insurance - (Claims, retention, Underwriting)
HR Process: US Shift- (Recruitment, Leave Management and HRCompensation, absent management, Pension?)
Mortgage Process: US Shift ? Deals with verification and documentation(Must Have Passport)
ISP Process: US Shift ? SBC Yahoo ? Internet Service Provider ? Tech Support
AHRS : Accenture human Resource Services : it?s a back end process related to HR Process .only Graduated 10+2+3
*Salary remains the same for all deals.
0-11 months (International BPO voice): Any Graduates fresher or 10+2 or 10+3 with experience salary up to 2lacs pa
1yr + (International BPO voice): Any Graduates with 1 yr +experience salary up to 3.1 lacs pa
Other Domain Experience: 0-59months salary up to 2lacs pa
AVIVA (WNS)
Insurance Process: its a voice process deals with insurance with 12 to 12 shift window salary up to 18.5k + incentives and other variable pay 2.5 Lac insurance policy to u and your Family.
12 to 12 UK shift
Saturday and Sunday fixed off.
UK Adviser: Its a insurance process inbound customer service voice process UK shift .
IBM: Age limit: 18yrs -32yrs 59months+ salary up to 3.025lacs pa
US SHIFT, UK SHIFT , AUSTRALIAN SHIFT
Band 3: CSR
10+2, 10+3 with 6months+ experience in call centre or 1yr domestic call centre/Any Graduates freshers/experience
Salary upto 2.4lacs pa
BAND 4: CSR
10+2, 10+3, Grad with 18months+ experience in call centre voice
Salary upto 3.025lacs pa
BAND 4: Collection
10+2, 10+3, Grad with 18months+ experience in call centre voice collection process.
Salary upto 3.025lacs pa
BAND 4: Banking
10+2, 10+3, Grad with 18months+ experience in call centre voice banking process. (Insurance, credit card)
Salary upto 3.025lacs pa
FIRST SOURCE: Age limit 18yrs-45yrs
UK/Aus SHIFT
10+2, 10+3 with 6months +experience or Any Graduates :Freshers/Experience salary up to 14,000 +incentives per month
24/7 CUSTOMER: Age limit 18yrs -35yrs
Csr/Sr Csr/Tsr/Sr Tsr for Expedia travel related and MacAfee Antivirus related
10+2, 10+3 with 1yr +experience or Any Graduates Freshers/Experience
Take home: 19,000 +incentives (Special Approval for 19k )
DELL
UK SHIFT: Age limit 19yrs-40yrs
JOB DESCRIPTION: Laptop and desktop support for US, UK, Middle East, Asia, Europe and Australia
(Some process would also have Corporate Tech support supporting high end Laptops and Desktops)
A3 LEVEL: TSR
10+2, 10+3 with 9months experience in call centre or 2yrs experience in any domain /Any Graduates Fresher or experience
Salary 14k+Incentives
A4 LEVEL: Senior TSR
10+2, 10+3 OR Any Graduates with 1yr-17months in call centre
Salary up to 3.75 lacs pa
10+2, 10+3, Any Graduates with 18 months + experience in call centre
Salary upto 3.75lacs pa.
Ocwen
Us Shift sal upto 3.5 l
Insurance,Mortgage,Real Estate collections,Verification Etc
DAY SHIFT
Quality analyst
Sal up to 2.75lpa
Joining bonus of 40k after completing 6 months and 50k for next 6 months.
Graduate with min 1 year exp in icc.
MICROLAND:
Job Profile : TSR
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Graduate fresher’s like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA.
Experience from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
CtC: 1.61 lpa -3.9 lpa max
.Job Profile : Technical Support Engineer
Job Profile:
• Experience in Ms office with minimum of 1 year.
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems
• Escalate problems when unable to resolve customer issues.
Any Graduate with min 1 year Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
CtC: 2lpa -4 .0 lpa
Thanks and regards
Prapulla
Contact-9036095000
Email- prapulla@provizor.co.in
* Efficiently handle up selling and cross selling.
* Efficiently handle inbound and outbound calls to resolve overseas customer queries.
* Excellent English communication skills.
* Excellent interpersonal and negotiating skills.
* Flexibility to work in shifts.
* Answer inbound calls.
* should be able to work in rotational shifts.
* Graduates/Under Graduates Min 6 months to 48 Months of International Call Centre Experience.
* Excellent Communication Skills.
* Basic Technical Knowledge.
* Experience in technical process would be an added advantage.
* Hardware & Networking Knowledge would be an added advantage.
* Bachelor Degree, PUC (with one year of International call center experience).

