Job : csr,sr.csr,tsr,sr.tsr, www.mustBeIn.com, Bangalore  call 9036095000
Brought to you by : MustBeIn   23 июл 2010 12:25 PM +0000
Industry : ITES / BPO / Customer Service
Role : csr,sr.csr,tsr,sr.tsr
Functional Area : CSR, TSR, Financial Support, Mortgage, Network Support, IT Helpdesk,, Customer Support, Technical Support
Experience level:  0.0 to 8.0 years
 
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Looking out for people with min 10+2 or Grad with min 1year ICC experiance or Graduate Fresher with Excellent communication Skills.

First advantage: Age limit 21-40 yrs(with call centre experience)

Process*

Verification process: Day shift – Background verification

Voice process

Pay band is 12-18 kpm.

 

Accenture:  Age limit 18-45 yrs (With call center experience) (With out call center Experience Max age 32)

Joining bonus up to 40000

Process*

Insurance Process: UK Shift ? Motor Vehicle Insurance - (Claims, retention, Underwriting)

 

HR Process: US Shift- (Recruitment, Leave Management and HRCompensation, absent management, Pension?)

 

Mortgage Process: US Shift ? Deals with verification and documentation(Must Have Passport)

 

ISP Process: US Shift ? SBC Yahoo ? Internet Service Provider ? Tech Support

 

AHRS : Accenture human Resource Services : it?s a back end process related to HR Process .only Graduated  10+2+3

*Salary remains the same for all deals.

0-11 months (International BPO voice): Any Graduates fresher or 10+2 or 10+3 with experience salary up to 2lacs pa

1yr + (International BPO voice): Any Graduates with 1 yr +experience salary up to 3.1 lacs pa

Other Domain Experience: 0-59months salary up to 2lacs pa

 

 AVIVA (WNS)

 

Insurance Process: its a voice process deals with insurance with 12 to 12 shift window   salary up to 18.5k + incentives  and other variable pay 2.5 Lac insurance policy to u and your Family.

12  to 12 UK shift

Saturday and Sunday fixed off.

UK Adviser: Its a insurance process inbound customer service voice process UK shift .

       

IBM: Age limit: 18yrs -32yrs 59months+ salary up to 3.025lacs pa

 

US SHIFT, UK SHIFT , AUSTRALIAN SHIFT

 

Band 3: CSR

10+2, 10+3 with 6months+ experience in call centre or 1yr domestic call centre/Any Graduates freshers/experience

Salary upto 2.4lacs pa

 

BAND 4: CSR

10+2, 10+3, Grad with 18months+ experience in call centre voice

Salary upto 3.025lacs pa

BAND 4: Collection

10+2, 10+3, Grad with 18months+ experience in call centre voice collection process.

 

Salary upto 3.025lacs pa

 

BAND 4: Banking

10+2, 10+3, Grad with 18months+ experience in call centre voice banking process. (Insurance, credit card)

Salary upto 3.025lacs pa

 

 

FIRST SOURCE: Age limit 18yrs-45yrs

 

UK/Aus SHIFT

10+2, 10+3 with 6months +experience or Any Graduates :Freshers/Experience salary up to 14,000 +incentives per month

 

24/7 CUSTOMER: Age limit 18yrs -35yrs

Csr/Sr Csr/Tsr/Sr Tsr for Expedia travel related and MacAfee Antivirus related

10+2, 10+3 with 1yr +experience or Any Graduates Freshers/Experience

Take home: 19,000 +incentives (Special Approval for 19k )

 

 

DELL

 

UK SHIFT: Age limit 19yrs-40yrs

 

JOB DESCRIPTION: Laptop and desktop support for US, UK, Middle East, Asia, Europe and Australia

 

(Some process would also have Corporate Tech support supporting high end Laptops and Desktops)

 

 

A3 LEVEL: TSR

10+2, 10+3 with 9months experience in call centre or 2yrs experience in any domain /Any Graduates Fresher or experience

Salary 14k+Incentives

 

A4 LEVEL: Senior TSR

10+2, 10+3 OR Any Graduates with 1yr-17months in call centre

Salary up to 3.75  lacs pa

 

10+2, 10+3, Any Graduates with 18 months + experience in call centre

Salary upto 3.75lacs pa.

 

Ocwen

Us Shift sal upto 3.5 l

Insurance,Mortgage,Real Estate collections,Verification Etc

DAY SHIFT

Quality analyst

Sal up to 2.75lpa

Joining bonus of 40k after completing 6 months and 50k for next 6 months.

Graduate with min 1 year exp in icc.

MICROLAND:

Job Profile : TSR

• Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.

Graduate fresher’s like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA.

Experience from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.

CtC: 1.61 lpa -3.9 lpa max

 

.Job Profile : Technical Support Engineer

Job Profile:

• Experience in Ms office with minimum of 1 year.

• Technical Support on basic operational or maintenance of Networking products like computer routers, modems

• Escalate problems when unable to resolve customer issues.

Any Graduate with min 1 year Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.

CtC: 2lpa -4 .0 lpa

Thanks and regards

Prapulla

Contact-9036095000

Email- prapulla@provizor.co.in

 


* Efficiently handle up selling and cross selling.
* Efficiently handle inbound and outbound calls to resolve overseas customer queries.
* Excellent English communication skills.
* Excellent interpersonal and negotiating skills.
* Flexibility to work in shifts.
* Answer inbound calls.
* should be able to work in rotational shifts.
* Graduates/Under Graduates Min 6 months to 48 Months of International Call Centre Experience.
* Excellent Communication Skills.
* Basic Technical Knowledge.
* Experience in technical process would be an added advantage.
* Hardware & Networking Knowledge would be an added advantage.
* Bachelor Degree, PUC (with one year of International call center experience).


Contact information for csr,sr.csr,tsr,sr.tsr, www.mustBeIn.com, Bangalore call 9036095000:
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