Excellent communication skills.
Flexible to work in shifts.
Interacting with UK and US clients.
Trouble shooting the queries related to technical and non technical issues.
Looking out for people with min 10+2 or Grad with min 1year ICC experiance or Graduate Fresher with Excellent communication Skills.
Accenture: Age limit 18-45 yrs (With call center experience) (With out call center Experience Max age 32)
Joining bonus up to 40000
Process*
Insurance Process: UK Shift ? Motor Vehicle Insurance - (Claims, retention, Underwriting)
HR Process: US Shift- (Recruitment, Leave Management and HRCompensation, absent management, Pension?)
Mortgage Process: US Shift ? Deals with verification and documentation(Must Have Passport)
ISP Process: US Shift ? SBC Yahoo ? Internet Service Provider ? Tech Support
AHRS : Accenture human Resource Services : it?s a back end process related to HR Process .only Graduated 10+2+3
*Salary remains the same for all deals.
0-11 months (International BPO voice): Any Graduates fresher or 10+2 or 10+3 with experience salary up to 2lacs pa
1yr + (International BPO voice): Any Graduates with 1 yr +experience salary up to 3.1 lacs pa
Other Domain Experience: 0-59months salary up to 2lacs pa
AVIVA (WNS)
Insurance Process: its a voice process deals with insurance with UK shift window salary up to 18.5k + incentives and other variable pay 2.5 Lac insurance policy to u and your Family.
UK Adviser: Its a insurance process inbound customer service voice process UK shift .
IBM: Age limit: 18yrs -32yrs 59months+ salary up to 3.025lacs pa
US SHIFT, UK SHIFT , AUSTRALIAN SHIFT
Band 3: CSR
10+2, 10+3 with 6months+ experience in call centre or 1yr domestic call centre/Any Graduates freshers/experience
Salary upto 2.4lacs pa
BAND 4: CSR
10+2, 10+3, Grad with 18months+ experience in call centre voice
Salary upto 3.025lacs pa
BAND 4: Collection
10+2, 10+3, Grad with 18months+ experience in call centre voice collection process.
Salary upto 3.025lacs pa
BAND 4: Banking
10+2, 10+3, Grad with 18months+ experience in call centre voice banking process. (Insurance, credit card)
Salary upto 3.025lacs pa
FIRST SOURCE: Age limit 18yrs-45yrs
UK/Aus SHIFT
10+2, 10+3 with 6months +experience or Any Graduates :Freshers/Experience salary up to 14,000 +incentives per month
24/7 CUSTOMER: Age limit 18yrs -35yrs
Csr/Sr Csr/Tsr/Sr Tsr for Expedia travel related and MacAfee Antivirus related
10+2, 10+3 with 1yr +experience or Any Graduates Freshers/Experience
Take home: 19,000 +incentives (Special Approval for 19k )
DELL
UK SHIFT: Age limit 19yrs-40yrs
JOB DESCRIPTION: Laptop and desktop support for US, UK, Middle East, Asia, Europe and Australia
(Some process would also have Corporate Tech support supporting high end Laptops and Desktops)
A3 LEVEL: TSR
10+2, 10+3 with 9months experience in call centre or 2yrs experience in any domain /Any Graduates Fresher or experience
Salary 14k+Incentives
A4 LEVEL: Senior TSR
10+2, 10+3 OR Any Graduates with 1yr-17months in call centre
Salary up to 3.75 lacs pa
10+2, 10+3, Any Graduates with 18 months + experience in call centre
Salary upto 3.75lacs pa.
Ocwen
Us Shift sal upto 3.5 l
Insurance,Mortgage,Real Estate collections,Verification Etc
DAY SHIFT
Quality analyst
Sal up to 2.75lpa
Joining bonus of 40k after completing 6 months and 50k for next 6 months.
Graduate with min 2 year exp in icc.
MICROLAND:
Job Profile : TSR
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Graduate fresher’s like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA.
Experience from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
CtC: 1.61 lpa -3.9 lpa max
.Job Profile : Technical Support Engineer
Job Profile:
• Experience in Ms office with minimum of 1 year.
• Technical Support on basic operational or maintenance of Networking products like computer routers, modems
• Escalate problems when unable to resolve customer issues.
Any Graduate with min 1 year Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
CtC: 2lpa -4 .0 lpa
Thanks and regards
Prapulla
Contact-9036095000
Email- prapulla@provizor.co.in
