Job : csr,tsr,team lead,QA, www mustBeIn com
Brought to you by : MustBeIn   09 07 2010 13:05:12 +0000
Industry : ITES / BPO / Customer Service
Role : csr,tsr,team lead,QA
Functional Area : CSR, TSR, Financial Support, Mortgage, Network Support, IT Helpdesk,
Experience level:  0.0 to 5.0 years
Must Have Skills / Tags :

csr

 
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Roles and responsibility for csr,tsr,team lead,QA, www mustBeIn com:

Hi!!! 

Vacancies Only with voice & Semi voice..

 

This is regarding Technical support & Customer support

Opening!!!!!! Voice & Semi voice!!!!!!! Non Voice (Quality Analyst)!!!!!!!

 

 

Looking Out for a day Shift QA profile With Saturday & Sunday Off

!!!!!!!!

Owen

 

Eligibility
Candidates with minimum 2 yrs experience in International

Voice Process in Customer support or technical support (

Preferably in Customer support)


Graduates must

Salary ranging up to 2.8 laces pa
yearly & half yearly bonus !!!

 


Salaries ranging from 8.5k to 30k for (CSR, TSR or Sr TSR to Sr

CSR)

 

Accenture:


Age limit 18-36 yrs (With call center experience) (With out call

center Experience Max age 32)


Process


Insurance Process: UK Shift – Motor Vehicle Insurance -

(Claims, retention, Underwriting)


Mortgage Process: US Shift – Deals with verification and

documentation


Media Process: UK Shift – Satellite TV Customer Support


ISP Process: US Shift – SBC Yahoo – Internet Service Provider –

Tech Support


Salary remains the same for all deals.


0-11 months ( International BPO voice): Any Graduates fresher

or experience salary up to 2lacs pa


1yr + ( International BPO voice): Any Graduates with 1 yr +experience salary up to 2.75lacs pa


Other Domain Experience: 0-59months salary up to 2lacs pa

 

 

 

WNS .....

 

Gradutes or under graduates


Candidates with minimum 6 months experience in International

voice

 

UK shift


2 offs in a week

 

Salary ranging up to 18.5 k per month with out incentives !!!

FIRST SOURCE: Age limit 18yrs-45yrs


UK SHIFT


Csr/Sr Csr/Tsr/Sr Tsr


10+2, 10+3 with 1yr +experience or Any Graduates

 

Freshers/Experience


Take home: 14000 to 19,000 +incentives

 

Ocwen (US)


Graduates fresher/experience
Process:(CSR)
Call out- Voice
Collection- Voice
Survey- Voice
HRD 3 to 3.5 lakh per anum


DELL
TSR
US SHIFT Age limit 19yrs-38yrs


JOB DESCRIPTION: Laptop and desktop support for US, UK,

Middle East, Asia, Europe and Australia
(Some process would also have Corporate Tech support

supporting high end Laptops and Desktops)


A3 LEVEL: TSR
10+2, 10+3 with 9months experience in call center or 2yrs

experience in any domain /Any Graduates Fresher or experience


Salary 15k+Incentives


A4 LEVEL: Senior TSR
10+2, 10+3 OR Any Graduates with 1yr-17months in call center
Salary upto 3.5 lacs pa

 

Graduates with good technical knowledge can also apply ...

 

 Microland


Pilot process

10+2 with 1 yr experience in Any field

10+3 Or BE freshers up to 60 % aggregate
Salary ranging from 8.5 k - 13.5 k per month
 


L1 L2 Positions

CAPABILITIES REQUIRED IN THIS ROLE


Qualification


Engineering degree
Graduate Degree or Diploma in Science
Work Experience -No. of years
1 - 3 years of experience in providing technical support for global

customers 


Nature of experience


1. Experience in providing technical support for

workstation/servers on hardware related issues


2. Experience in providing technical support for software’s like

operating systems(Windows/Linux)


3. Experience in support software based applications


4. Experience in installation and configuration of

servers/networking devises on Windows / Linux platform


5. Knowledge about NAS and SAN


6. Experience in troubleshooting storage products in 24/7 environment


Competencies / behavioral skills
As per matrix


* Job responsibility


1.Provide Technical Support for Global Enterprise customers for

a Backup and Recovery Application


2.The Backup and Recovery application will be installed either

on Windows /Linux/Unix servers  

( You will be responsible for Application level issues, and will

not be troubleshooting servers actively)


3.You will be responsible to provide technical support for

Installation, Configuration and administration related issues


4.The Job involves providing support via Phone, Chat and

emails and this call taking role.


5.Excellent Customer handling skills are paramount, as you will

be working with customers who are in a corporate or a Small

medium business environment


6.Ability to collaborate, and troubleshoot in a Linear and logical

way, adhering to the Process SLAs


7.Good working knowledge of VM set up, and deployment


8.Driving resolution by owning the customer, and seeking help

as and when required

 

Salary ranging up to 4. 5 lacs pa

 

IT Helpdesk

UK Shift
Fixed saturday & sunday off !!
Maximum salary 3.25pa

Cal or Text prapulla 9036095000 or

mail your resumes @ Prapulla@provizor.co.in

 


We also recruit for other companies like E4E ,

247 ( Networking ), Accenture ( Isp )
 

Ctc would go up to 3 lacs pa


Undergraduates or graduates with minimum 6 months experience in technical support ..

 


 Convergys

Customer support /  Semi technical process
Microsoft process, Banking process


Eligibility: BSc and BCA Graduates - Freshers Graduates

( BA, BCom, BBM )with 6 months of ISP / Technical Experience.

Diploma (10+3) with 6 months of ISP / Technical Experience

Undergraduates with with 1 year of ISP / Technical Experience

 

247(US,UK)

Maceffe  both technical and customer support

10+2 Fresher’s, Any graduate fresher’s with good communication skills can apply.

Experienced candidates can also apply.

 

Sal 1.75 to 2.75 lpa+ incentives

 

 

Thanks and regards

prapulla

9036095000

prapulla@provizor.co.in

 

 

 

 

Excellent communication .

 

Flexible to work in shifts.

Contact information for csr,tsr,team lead,QA, www mustBeIn com:
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