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Job : IT help desk, Microland, Bangalore ,uk shift, week end holiday call 9036095000
Brought to you by : MustBeIn   08 11 2010 12:19:16 +0000
Industry : ITES / BPO / Customer Service
Role : IT help desk
Functional Area : CSR, TSR, Financial Support, Mortgage, Network Support, IT Helpdesk,, Technical Support
Experience level:  1.0 to 4.0 years
Must Have Skills / Tags :

it help desk

Additional Skills / Tags :

voice process uk shift

 
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Roles and responsibility for IT help desk, Microland, Bangalore ,uk shift, week end holiday call 9036095000:
  • Providing desktop support to the operation team as well as to the clients.
  • Handling client through calls, email and chatting….
  • Installing software, Formatting, access right to the user.
  • Supporting the staff members as well as clients on various fields. Like installing and maintaining the application.
  • Handling the admin responsibilities for the team members.
  • Distributing the work among the team members.
  • Creating the report in Excel and report to the Team Leader.
    • Requirements for IT help desk, Microland, Bangalore ,uk shift, week end holiday call 9036095000:

    Excellent communication skills.

    Flexible to work in shifts.

    Graduates or undergraduates with min 1 yr exp in technical support in international call centre.

    • Working knowledge of some of the following hardware would be desirable:

    PC, Laptop, Printer, other PDA, copiers, scanners, peripherals.

    • Working knowledge of some of the following network components would be desirable:

    Desktop networking, patching, SCALA.

    Salary 2.8 to 3.2 lpa+ incentives.

    sat and sun fixed off.

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    Contact information for IT help desk, Microland, Bangalore ,uk shift, week end holiday call 9036095000:
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      What sets Microland apart is the combination of values we practice – responsiveness to all stakeholders, ingenuity in dealing with issues, respect for the individual, integrity in every transaction we conduct, teamwork and performance orientation. All this has helped create a stimulating and......