Job : quality analyst, Ocwen Financial Corporation, banglore call 9036095000
Brought to you by : MustBeIn   07 24 2010 10:00:10 +0000
Industry : ITES / BPO / Customer Service
Role : quality analyst
Functional Area : Customer Support
Experience level:  2.0 to 5.0 years
Must Have Skills / Tags :

quality analyst

 
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Monitoring associate transactions (Calls and tickets) and providing feedback.

Handling client calibration sessions.

 Driving process improvement plans.

 Submitting fortnightly and monthly quality analysis reports to operations.

Graduates with min 2 yrs exp in international call centre.

Excellent communication skills.

Contact information for quality analyst, Ocwen Financial Corporation, banglore call 9036095000:
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Ocwen is a global financial services company offering a variety of products and services related to residential and commercial mortgage servicing. Ocwen Financial Corporation is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, religious creed,......