1. Experience in providing technical support for workstation/servers on hardware related issues
2. Experience in providing technical support for software’s like operating systems(Windows/Linux)
3. Experience in support software based applications
4. Experience in installation and configuration of servers/networking devises on Windows / Linux platform
5. Knowledge about NAS and SAN
6. Experience in troubleshooting storage products in 24/7 environment
1. Excellent english verbal and written communication skills
2. Orientation towards understanding customer’s issue and responding accordingly.
3. Good technical knowledge about Network Storage, data recovery, tape libraries, Servers, and Operating System.
4. Certifications in MCSE, Storage, and RHC would be an added advantage.
5. Willingness work in 24/7 working environment.

